Service Coordinator

Edinburgh
North East Edinburgh Recovery Service
Drugs and Alcohol Service
Service Co-ordinator
Full time
£30,840 - £33,597

Post:              Service Co-ordinator  

Service:         North East Edinburgh Recovery Service

Based:           Edinburgh (Based at NE Recovery Hub, Satellite Locations: Craigmillar, The Access Place, and the Central Prescribing Team)

Hours:            Full-Time

Salary:            £30,840 - £33,597

Contract         Fixed Term till December 2023

Could you help us save lives?

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in Edinburgh are looking for  people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team. 

North East Edinburgh Recovery Hub

The North East Recovery Hub is a one-stop shop which offers a full range of drug and alcohol treatment and support services. We are a multi - disciplinary team comprising of Voluntary Sector, TPS, NHS and social work staff.

We are based within our main office in Leith, the Access Place in the Old Town, a satellite location in Craigmillar, and will shortly be opening up a site in Spittal Street - the Central Prescribing Team. You may be asked to work across multiple sites.

We understand that everybody’s experience is different. When people come to the Hub, we personalise their care to achieve their goals. Our practitioners deliver individual support – one to one psycho/social support from a named worker to address alcohol or drug use and related issues. This includes comprehensive assessment recovery planning, goal setting, and where appropriate, referrals to and partnership working with other agencies. We also provide a comprehensive groupwork programme focuses on harm reduction and recovery capital. The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

Service Co-ordinator Role

As the Service Coordinator you will have overall responsibility for driving the aims of the service, developing local systems and protocols whilst supporting the service manager in a local and national coordination role. One of your responsibilities will be to act as duty manager; on these days, you will be responsible for allocation of referrals, attending adult protection meetings, signing off risk assessments care plans, and you will be a point of contact for partners and stakeholders. You will also be responsible for the line management, support and development of the Assistant Service Coordinators, Lead Practitioners, and Support Practitioners. This includes delivering inductions and coordinating training and appraisals. You will also oversee annual leave requests, create rotas, and facilitate team meetings.

You will lead on the implementation and recording of DAISY, the collation of performance data for quarterly reports for commissioners, as well as collating any other data required from Commissioners to assist in identifying specific quality improvements and tests of change.

Full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

Please note that IT skills are required for all our vacancies.

Full details of this role can be viewed on the attached Job Role Profile.  Click here


Turning Point Scotland have Platinum accreditation in Investors in People. Our staff are our most important asset, therefore we offer extensive training and impressive personal and career-focused development opportunities. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People’s lives and achieve your own personal fulfilment. 

  • Comprehensive Induction
  • 123 Learning and development courses 
  • 29 eLearning courses
  • Funded qualification – SVQ Social Services and Healthcare, work based assessment
  • Your Career Pathway, we promote from within and advertise internally all jobs
  • Pension Scheme, employer contribution 4%
  • Wide range of family friendly policies 
  • 38 holiday/public holidays days' per year.
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If you would like to chat about any aspect of the role, please call us at the NE Edinburgh Recovery Hub on 0131 554 7516 (option 2).

This opportunity is closed to applications.