Training and Development Officer

Ayrshire, Dumfries
Head Office, Glasgow Service
Head Office
Training & Development Officer
Full time
£26,830 - £31,515

Job Purposes & Core Details

To:

  1. Work to the organisation's aims and values – Because People Matter – and promote the citizenship of the colleagues and people we support.

  2. Deliver training to staff working for Turning Point Scotland's services and in so doing contribute to the provision of the highest possible quality of social care support across a variety of disciplines.

  3. To identify learning and development needs at individual, service and organisational level at various locations throughout Scotland in conjunction with the Training and Development Manager and local managers.

  4. To design and deliver appropriate learning and development responses to respond to regulatory, organisational and service user needs.

  5. Working with the national training team, to participate in and contribute to the design, delivery and evaluation of training courses, both locally and nationally.

  6. Working with services and people we support, complete training needs analyses as required.

  7. To contribute to the creation, updating and maintenance of existing course training materials, both online and in face-to-face environments.

  8. Undertake CPD (continuous professional development) and use appraisals and supervision fully.

  9. Undertake any required qualifications, training and/or professional registration relevant to the role as required.

  10. undertake any other duties or responsibilities as may be deemed appropriate to the post by the Training & Development Manager.

Main duties and responsibilities

  • To work with the training manager and services, supporting training, learning and development opportunities to enable the organisation to meet its targets for local training

  • To work with service and line managers around training solutions and advise on learning and development opportunities

  • To co-ordinate delivery of the company’s training strategy at local levels, including the delivery of vocational qualifications

  • To contribute to the advancement of the organisation’s targets for SSSC registration

  • To develop networks with other providers of services, including external training providers

  • To work with local managers to participate in and contribute to the formulation of an annual training plan

  • To ensure that all training, learning and development interventions meet Turning Point Scotland quality standards

  • To ensure training department quality audit requirements are met as required.

  • To maintain an awareness of relevant developments within the wider social care sector and their impacts on training

  • To maintain a commitment to your own learning through attendance at relevant external training and development opportunities as identified.

Administration

  • To ensure that all course materials are prepared in advance

  • To provide reports on training activity and performance as required by the Training and Development Manager and wider strategic leads.

  • To adhere to all administrative processes, including the collation of feedback and evaluation as required by the training and development team and wider TPS functions.

Values

  • Must be able to demonstrate an understanding and commitment to the values that underpin social care and the work of TPS focussing on inclusion, person centred approaches and citizenship.

  • Must be able to demonstrate an understanding of the need to maintain professional boundaries.

Turning Point Scotland

Turning Point Scotland specialises in supporting people facing the most complex and challenging situations. Our ‘people centred’ ethos places the people we support first in our thinking and ensures that our staff convert their passion into great services. TPS delivers improvement in Scotland’s social care sector through high quality services, leadership and innovation. If you have experience of working in the care sector and can embrace the values of Turning Point Scotland we want to hear from you.

Turning Point Scotland’s Training and Development department work nationally to support more than 40 services throughout Scotland to deliver the best possible care and support to the people in our services. This includes a diverse range of services and training programmes across homelessness, housing support, mental health, justice, alcohol and other drugs, physical conditions and learning disability. We work with people with multiple and diverse support needs and believe that all people who use our services should be treated as equal and active citizens, treated with compassion, dignity, respect and an understanding of their needs. We work to train our staff to carry out their role to a high standard and ensure services are delivered safely, appropriately and provide the best possible care for the people we support.

Person Specification

Education and Experience:

  • A recognised professional qualification in nursing, social work or a related care discipline with post qualified experience
  • Experience of working with adult learners in training or coaching role
  • A personal training and development portfolio which evidences an awareness of current issues in the health and social care sectors and a commitment to stay abreast of practice developments

Knowledge, skills and abilities

  • Knowledge of person centred planning approaches
  • Ability to work to tight time scales and to use time effectively
  • Knowledge of the regulatory compliance requirements in regard to service delivery.
  • Ability to work long periods of lone working and also as a team member.
  • Ability to communicate clearly and concisely, orally, in writing, in presenting and delivering training material
  • Ability to form positive working relationships with service users, colleagues and other stakeholders
  • To be able to work in a non – discriminatory way.

Additional requirements

  • To have a strong working knowledge of MS Word, Excel, Access programmes and Power Point
  • To have access to a car and possess a full driving licence
  • To work outside standard office hours as required
  • Overnight stays may be required on occasions

Other skills and knowledge

  • Have an understanding of the wider social care framework and experience of interaction with services working with the people we support.
  • It would be desirable to have experiencing working with the creation and development of digital and e-learning solutions.

Health and Safety

  • To work with the Health and Safety Manager to support staff training to the required standards in the management of risk within services as required.

Education and Experience

  • Ability to demonstrate awareness of current issues impacting on practice development and delivery of community based services and training across the third sector

Benefits package

We are a large, stable national provider and a charity. As we are not for profit there is ongoing investment into our staff training and development, a good GPP pension scheme, and annual leave and sick pay that significantly exceeds the statutory minimum.

We also have a brilliant employee assistance programme (independent advice, information and support online, by phone and in person), a group reward scheme to help your money go further and access to a contributory ‘hospital’ fund. We have a relationship with a credit union and promote saving directly from salary.

We aim to provide a working environment where opinions and ideas are valued and arrangements are in place to ensure that there is a high level of staff representation and that people are encouraged to make their views heard and to participate at service and organisational levels.

As a leading national social care provider our breakthrough and forward-thinking models of practice and service are well recognised. Examples of this recently have been: Housing First, Psychologically informed environments (PIE), Citizenship and both Scottish and International research and evaluation of a range of projects. We work across a wide range of types of services and the organisation provides pathways for development: a career development workshop; appraisal; learning and training options; internal forums and project groups; and opportunities for internal secondment, temporary acting up or sideways roles and career progression.

The salary scale for the post will be (reduced pro rata for part time posts, the full time equivalent is a 37 working hour week)

  • £26,830
  • £27,649
  • £28,461
  • £29,296
  • £30,121
  • £30,724
  • £31,515

The annual leave entitlement will be (reduced pro rata for part time posts and will include a proportional entitlement to public holidays)

28 days per year, plus public holidays and 2 local holidays.

This role will work across and the post-holder will have responsibility for the training and development needs across a wide geographical area and a diverse range of services. For an informal discussion regarding the post please call Shona Straiton, Training and Development Manager on 07741 891 695 or Craig Winter, Director of Business Development and Improvement on 07855 286 139.


Dumfries & Galloway and Ayrshire – location is flexible and can be based in either region.


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Should you have any queries, please call our freephone recruitment line on 0808 164 3100


This opportunity is closed to applications.