Senior HR Business Partner - Full Time

Glasgow
Head Office, Glasgow Service
Head Office
Senior HR Advisor
Full time
£32,287 - £37,689

Job Description

  • To provide day to day leadership to a small team of an administrator and HR Business Partner to provide advice and support to allocated services, managers and staff
  • Basic management tasks around scheduling leave, absence reporting, supervision and PDRP (appraisal) and providing feedback to reflect and continuously improve practice, the service provided and for development
  • To undertake oversight of the team’s employment law cases: proof reading documents such as investigation reports, ET3s and dismissal letters, reviewing and advising on complex situations, communicating with employment solicitors when required, balancing risk and the law with a pragmatic approach
  • Holding a direct caseload- providing HR advice and support to the staff, services and service managers directly for allocated services, which includes attending scheduled meetings in the localities
  • To meet strategic goals as agreed with the Head of HR through organisational development and projects with a particular focus on workforce development
  • Work with the team to ensure our approach to employee registration with SSSC and PVG issues is dealt with in a consistent, compliant and legal manner
  • To provide a strategic business partnering service to support increased retention and recruitment across the team’s services through agreed plans and projects
  • Quality assure and oversee some aspects of recruitment (Safer Recruitment) using our on-line recruitment tool
  • Reporting as legally required to: the SSSC conduct unit; re. PVG to Disclosure Scotland
  • Ensuring internal records of grievance, discipline and absence logs are up to date for reporting
  • Providing advice, consultation and communication around complex employee relations situations: TUPE, redundancy, group grievances etc.
  • Providing support to the senior management team and Glasgow Office in relation to HR and staffing issues
  • Working with the union and union representatives in a unionised environment and with TPS Staff Connects (our employee representative group)
  • Working to ICO guidelines and data protection legislation including meeting subject access requests
  • To act as a document controller and oversee the HR policies as delegated by the Head of HR, which includes keeping the review schedule up to date, ensuring core copies and correct copies on intranet, assigning to advisors or updating policies yourself, keeping abreast of employment law and case law changes, sector changes and the needs of the business to prioritise the general policy review schedule, new policies and specific alterations. Writing reports on this for audit committee and for executive team policy update schedule.
  • Co-ordinating HR based management training: some direct delivery but also arranging with HR Business Partners and Head of Human Resources who will deliver which session and ensuring packs are up to date and relevant
  • Travelling as and when required locally with frequency, further but in Scotland with some regularity
  • Participating positively as a member of the HR dept., the Head Office team and Turning Point Scotland
  • Promoting the values and culture of Turning Point Scotland at all times
Turning Point Scotland’s HR team supports all of our social care services across Scotland and is based in Govan, Glasgow. The innovative thinking and positive, inclusive approach of the organisation is mirrored within our HR department, which comprises of ten people. Two smaller teams operate within the department providing HR advice, support and planning to an allocated group of services. We work closely with managers and staff at all levels and operate within a unionised environment. Beyond day to day support and employee relations issues, we undertake a full range of tasks and work including organisational development, workforce development planning, recruitment and strategic projects.

Essential Criteria

Managing relationships

A focus on people who use services and their carers

Empathy for and understanding of the people that Turning Point Scotland serves and the services that are provided.

Working in partnership

Able to build relationships effectively and quickly.

Great communication skills including IT based communication.

Motivating and leading others.

Skill with experience in providing guidance and feedback to others sensitively and positively.

Empathy

Empathy generally and when working with people in complex situations: a focus on others - not ego-centric.

 

Dealing with conflict

 

Able to display a non-conflictual but direct communication style with an ability to negotiate effectively, be flexible and give clear messages in difficult situations.

 

Managing self

Professional autonomy

Credibility as a capable professional with the ability to make decisions about what to do and to manage immediate situations.

Membership of CIPD at a chartered of fellowship level.

Lifelong learning

A focus on absorption and assimilation of information quickly.

Commitment to continuous development and learning.

Flexibility

Bright, innovative, and flexible.

Confidence

Confidence in own ability and decision making.

Able to lead meetings and provide support in difficult situations.

Resilience

Professionally robust and resilient.

Accurate self assessment and reflection.

Reflective practice.

Awareness of impact on others

Capability to work collegiately and ensure positive impact when possible.

Organisational

Extensive knowledge and experience of putting HR into practice in a  sensible way; a very high level knowledge of employment law and its application.

A risk management approach to HR cases and scenarios.

Leadership capabilities

Vision - seeing what is possible now and in the future.

Brigh and innovative and flexible.

Strategic thinking.

 

Self-leadership - recognising, exercising and improving own leadership.

Thoughtful and aware of leadership qualities and self-development.

Motivating and inspiring others

Experience in effective delivery of HR or management training for line managers.

Empowering people - enabling others to develop and use their leadership capacity.

Commitment to equality and respect.

Collaborating and influencing

Ability to work alongside operational managers doing demanding work in challenging environments and analyse difficulties rather than criticise.

Experience and/or understanding of a unionised environment.

Creativity and innovation

Pragmatic without losing quality.

Technical Skills

Planning/recording

Track record of writing, reviewing and updating HR policies methodically and as need dictates.

Ability to be organised with record keeping, scheduling and logging information on existing systems.

Driving/logistics

Car driver and access to a car for work purposes.

Employment law expertise

Direct experience of employment tribunal structures and processes.

Exemplary practice and skill in formal communications (formal HR letters, ET3s, correspondence to public bodies).

Excellent knowledge of data protection legislation and relevant ICO guidance.

Desirable Criteria

Managing relationships

A focus on people who use services and their carers;

Knowledge of safeguarding issues and processes.

Understanding of good and poor social care practice.

Working in partnership.

Understanding of the structures and bodies involved in social care and community based services (SSSC, registration, Disclosure Scotland, PVG, Care Inspectorate, local authority structures).

Motivating and leading others

Line management experience.

Empathy

Knowledge of transactional analysis/individual or group dynamics.

Dealing with conflict

Experience of and skill in managing conflict positively and constructively.

Empowering people - enabling others to develop and use their leadership capacity.

Ability and experience in delivering training in HR or management topics to groups.

Creativity and innovation

Able to identify innovative solutions.

 

Technical Skills

 

Planning/recording

Experience of organising, reviewing and developing HR or management training.

Driving/logistics

Experience of working in a multi-site environment where much communication is done via email and phone. 

Employment law expertise

Experience of developing/writing contracts.

Skilled and experienced in TUPE in and out.

There are a significant number of benefits to working for Turning Point Scotland including excellent terms and conditions of service, including access to range of high quality vocational and skills training, a range of family-friendly policies to help balance work-life, participation in a number of environmentally friendly initiatives , active promotion of healthy living in the workplace and not least the provision of a working environment where opinions and ideas are valued and arrangements are in place to ensure that there is a high level of staff representation and that people are encouraged to makes their views heard and to participate in team meetings etc.

The main terms and conditions of the service include the following:

The salary scale for the post will be:

  • £32,287
  • £33,310
  • £34,155
  • £35,034
  • £35,926
  • £36,793
  • £37,689

The annual leave entitlement will be (reduced pro rata for part time posts and will include a proportional entitlement to public holidays)

30 days per year, plus 8 public holidays and 2 local holidays.

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Should you have any queries, please call our freephone recruitment hotline on 0808 164 3100.

This opportunity is closed to applications.